Contact Us

At Celyn, we’re here to help—whether you have a question about your order, need assistance choosing the perfect pot, or just want to say hello. We’re committed to providing friendly, responsive, and helpful support every step of the way.

📞 How to Reach Us
Email Support
For the fastest response, please email us at:
📧 support@celyn.shop
We aim to respond within 24 hours, often much sooner.

Phone Support
📱 +1 217-723-9651
Available Monday to Friday, 9:00 AM – 5:00 PM (CST)

Mailing Address
Celyn
812 E Fulton St
Garden City, KS 67846
USA

🕒 Support Hours
We offer 24/7 email support and phone support during regular business hours. If you contact us outside of business hours, we’ll get back to you as soon as possible on the next working day.

💬 Common Topics We Can Help With
Order status and tracking

Returns, refunds, and exchanges

Product details or recommendations

Payment or shipping questions

Damaged, missing, or incorrect items

❗ Important Notes
Please include your order number (if applicable) when reaching out to help us assist you faster.

For returns, please contact us before sending anything back — we need to approve the return and issue a prepaid label.

Thank you for shopping with Celyn. Your satisfaction means the world to us. 🌱
We look forward to hearing from you!