Terms of service
Welcome to Celyn! By using our website, placing an order, or interacting with any part of our services, you agree to the terms below. Please read them carefully.
🛒 1. Overview
These Terms of Service ("Terms") govern your use of the Celyn website and any services we provide. By using our site, you agree to these Terms and our Privacy Policy.
If you do not agree, please do not use our website or place an order.
📦 2. Products & Orders
We sell decorative pots and planters. All products are subject to availability and may be changed or discontinued at any time.
By placing an order:
You confirm that all information provided is accurate and complete.
You authorize us to charge your selected payment method (PayPal only).
You agree to our Return and Refund Policy.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
💳 3. Payments
We currently accept PayPal as our only payment method. All payments must be made in USD. You agree to pay the full amount due for your order, including applicable taxes and a flat $1.50 shipping fee.
🚚 4. Shipping & Delivery
We ship orders to the address provided during checkout. You’re responsible for providing correct shipping details.
Shipping costs: $1.50 USD flat rate per order.
Delivery times vary depending on location and carrier. We are not responsible for delays caused by the carrier or customs.
🔄 5. Returns & Refunds
We want you to love what you receive! Our Return and Refund Policy outlines the full process for eligible returns, non-returnable items, and refunds.
View the full policy here: Return & Refund Policy
🛠️ 6. Website Use
You agree to:
Use our website only for lawful purposes.
Not attempt to harm or disrupt our systems.
Not copy or misuse any part of our content or branding without permission.
We reserve the right to terminate access to our site or services for anyone who violates these Terms.
🧾 7. Intellectual Property
All content on our website — including logos, text, images, and product designs — is the property of Celyn or its content providers. You may not reproduce or distribute any content without written permission.
🧍♀️ 8. Limitation of Liability
To the fullest extent permitted by law, Celyn shall not be liable for:
Indirect or incidental damages
Delays in shipping or delivery
Misuse or incorrect handling of our products
Our total liability for any claim shall not exceed the total amount paid for the product in question.
🔐 9. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
📄 10. Governing Law
These Terms are governed by the laws of the State of Kansas, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of Kansas.
✏️ 11. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll revise the "Effective Date" at the top of this page. Continued use of the site means you accept the updated terms.
📬 Contact Us
Have questions? We’re here to help:
Store Name: Celyn
Email: support@celyn.shop
Phone: +1 217-723-9651
Address: 812 E Fulton St, Garden City, KS 67846, USA
Thank you for choosing Celyn. We’re honored to help your plants live beautifully. 🌱